{"id":94,"date":"2023-03-07T23:09:39","date_gmt":"2023-03-07T23:09:39","guid":{"rendered":"https:\/\/erasmus.com.co\/?page_id=94"},"modified":"2026-09-10T23:12:00","modified_gmt":"2026-09-10T23:12:00","slug":"pqr","status":"publish","type":"page","link":"https:\/\/erasmuselectric.com.ve\/en\/pqr\/","title":{"rendered":"PQR"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"94\" class=\"elementor elementor-94\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56062f2 e-flex e-con-boxed e-con e-parent\" data-id=\"56062f2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ac3414 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5ac3414\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a355ed4 animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"a355ed4\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">formulario\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7df4af5 elementor-widget elementor-widget-heading\" data-id=\"7df4af5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Peticiones, Quejas y Reclamos (PQR)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d048ecf elementor-widget elementor-widget-image\" data-id=\"d048ecf\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1920\" height=\"840\" src=\"https:\/\/erasmuselectric.com.ve\/wp-content\/uploads\/sites\/21\/2026\/07\/GRAFICO-PQRs-ERASMUS-S.A.S.png\" class=\"attachment-full size-full wp-image-10640\" alt=\"\" srcset=\"https:\/\/erasmuselectric.com.ve\/wp-content\/uploads\/sites\/21\/2026\/07\/GRAFICO-PQRs-ERASMUS-S.A.S.png 1920w, https:\/\/erasmuselectric.com.ve\/wp-content\/uploads\/sites\/21\/2026\/07\/GRAFICO-PQRs-ERASMUS-S.A.S-300x131.png 300w, https:\/\/erasmuselectric.com.ve\/wp-content\/uploads\/sites\/21\/2026\/07\/GRAFICO-PQRs-ERASMUS-S.A.S-1024x448.png 1024w, https:\/\/erasmuselectric.com.ve\/wp-content\/uploads\/sites\/21\/2026\/07\/GRAFICO-PQRs-ERASMUS-S.A.S-768x336.png 768w, https:\/\/erasmuselectric.com.ve\/wp-content\/uploads\/sites\/21\/2026\/07\/GRAFICO-PQRs-ERASMUS-S.A.S-1536x672.png 1536w, https:\/\/erasmuselectric.com.ve\/wp-content\/uploads\/sites\/21\/2026\/07\/GRAFICO-PQRs-ERASMUS-S.A.S-18x8.png 18w, https:\/\/erasmuselectric.com.ve\/wp-content\/uploads\/sites\/21\/2026\/07\/GRAFICO-PQRs-ERASMUS-S.A.S-600x263.png 600w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-719157d elementor-widget elementor-widget-heading\" data-id=\"719157d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Marco normativo<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fefc1be elementor-widget elementor-widget-text-editor\" data-id=\"fefc1be\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Las Peticiones, Quejas y Reclamos (PQR) ser\u00e1n atendidas de acuerdo con las disposiciones legales aplicables.<br \/>Para consultar la normativa relacionada con el <strong>Derecho Fundamental de Petici\u00f3n<\/strong>, puede consultar la <strong>Ley de Protecci\u00f3n al Consumidor y al Usuario en Justicia Venezuela.<\/strong><\/p><p><strong> <strong><a href=\"https:\/\/venezuela.justia.com\/federales\/leyes\/ley-de-proteccion-al-consumidor-y-al-usuario\/gdoc\/\">[Consultar la Ley de Protecci\u00f3n al Consumidor y al Usuario en Justicia Venezuela]<\/a><\/strong><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-279d6a7 e-flex e-con-boxed e-con e-parent\" data-id=\"279d6a7\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-839f22e elementor-widget elementor-widget-button\" data-id=\"839f22e\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">PQR Data<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc7921e elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"dc7921e\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Siguiente&quot;,&quot;step_previous_label&quot;:&quot;Anterior&quot;,&quot;button_width&quot;:&quot;25&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"PQR\" aria-label=\"PQR\" action=\"\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"94\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"dc7921e\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"PQR - Erasmus Venezuela\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"94\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_55302bd elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_55302bd\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCompany:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_55302bd]\" id=\"form-field-field_55302bd\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_a52fc3e elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_a52fc3e\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tContact us:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_a52fc3e]\" id=\"form-field-field_a52fc3e\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_10be3a0 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_10be3a0\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tElectric Mail:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_10be3a0]\" id=\"form-field-field_10be3a0\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCategory\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before\">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"Petici\u00f3n\">Request<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Queja\">Complaint<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Reclamo\">Claim<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Sugerencia\">Suggestion<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tType of Sale\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before\">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"Venta\">For sale<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Calibraci\u00f3n\">Calibration<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Reparaci\u00f3n\">Repair<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Alquiler\">Rental<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tMessage\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Message\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_c25d018 elementor-col-100 recaptcha_v3-inline\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_c25d018\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6Lf2NgwqAAAAAOGwGv8vRGVTH66VsDKB2gpP87G7\" data-type=\"v3\" data-action=\"Form\" data-badge=\"inline\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-25 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-be2925b e-flex e-con-boxed e-con e-parent\" data-id=\"be2925b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d382bd9 elementor-widget elementor-widget-text-editor\" data-id=\"d382bd9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The fields marked with <span style=\"color: #ff0000;\">*<\/span> are mandatory<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fde802f elementor-widget elementor-widget-text-editor\" data-id=\"fde802f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0Contact us to make requests, complaints and\/or claims.<\/p><p><strong>Responderemos a sus inquietudes en un termino, no mayor a 5 d\u00edas y seg\u00fan procedimiento.<br \/><\/strong><\/p><p>Our Hours of Operation: Monday through Friday from 8:00 a.m. - 6:00 p.m.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>formulario Peticiones, Quejas y Reclamos (PQR) Marco normativo Las Peticiones, Quejas y Reclamos (PQR) ser\u00e1n atendidas de acuerdo con las disposiciones legales aplicables.Para consultar la normativa relacionada con el Derecho Fundamental de Petici\u00f3n, puede consultar la Ley de Protecci\u00f3n al Consumidor y al Usuario en Justicia Venezuela. [Consultar la Ley de Protecci\u00f3n al Consumidor y [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-94","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.6 (Yoast SEO v24.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>PQR - Erasmus Venezuela<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/erasmuselectric.com.ve\/en\/pqr\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PQR\" \/>\n<meta property=\"og:description\" content=\"formulario Peticiones, Quejas y Reclamos (PQR) Marco normativo Las Peticiones, Quejas y Reclamos (PQR) ser\u00e1n atendidas de acuerdo con las disposiciones legales aplicables.Para consultar la normativa relacionada con el Derecho Fundamental de Petici\u00f3n, puede consultar la Ley de Protecci\u00f3n al Consumidor y al Usuario en Justicia Venezuela. [Consultar la Ley de Protecci\u00f3n al Consumidor y [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/erasmuselectric.com.ve\/en\/pqr\/\" \/>\n<meta property=\"og:site_name\" content=\"Erasmus Venezuela\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-10T23:12:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/erasmuselectric.com.ve\/wp-content\/uploads\/sites\/21\/2026\/07\/GRAFICO-PQRs-ERASMUS-S.A.S.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"840\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/erasmuselectric.com.ve\/pqr\/\",\"url\":\"https:\/\/erasmuselectric.com.ve\/pqr\/\",\"name\":\"PQR - Erasmus Venezuela\",\"isPartOf\":{\"@id\":\"https:\/\/erasmuselectric.com.ve\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/erasmuselectric.com.ve\/pqr\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/erasmuselectric.com.ve\/pqr\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/erasmuselectric.com.ve\/wp-content\/uploads\/sites\/21\/2026\/07\/GRAFICO-PQRs-ERASMUS-S.A.S.png\",\"datePublished\":\"2023-03-07T23:09:39+00:00\",\"dateModified\":\"2026-09-10T23:12:00+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/erasmuselectric.com.ve\/pqr\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/erasmuselectric.com.ve\/pqr\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/erasmuselectric.com.ve\/pqr\/#primaryimage\",\"url\":\"https:\/\/erasmuselectric.com.ve\/wp-content\/uploads\/sites\/21\/2026\/07\/GRAFICO-PQRs-ERASMUS-S.A.S.png\",\"contentUrl\":\"https:\/\/erasmuselectric.com.ve\/wp-content\/uploads\/sites\/21\/2026\/07\/GRAFICO-PQRs-ERASMUS-S.A.S.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/erasmuselectric.com.ve\/pqr\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/erasmuselectric.com.ve\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"PQR\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/erasmuselectric.com.ve\/#website\",\"url\":\"https:\/\/erasmuselectric.com.ve\/\",\"name\":\"Erasmus Venezuela\",\"description\":\"Ofrecemos productos y servicios de excelencia para el Sector Industrial\",\"publisher\":{\"@id\":\"https:\/\/erasmuselectric.com.ve\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/erasmuselectric.com.ve\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/erasmuselectric.com.ve\/#organization\",\"name\":\"Erasmus Venezuela\",\"url\":\"https:\/\/erasmuselectric.com.ve\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/erasmuselectric.com.ve\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/erasmuselectric.com.ve\/wp-content\/uploads\/sites\/21\/2022\/09\/logo_erasmus_electric_PEQUE.png\",\"contentUrl\":\"https:\/\/erasmuselectric.com.ve\/wp-content\/uploads\/sites\/21\/2022\/09\/logo_erasmus_electric_PEQUE.png\",\"width\":272,\"height\":70,\"caption\":\"Erasmus Venezuela\"},\"image\":{\"@id\":\"https:\/\/erasmuselectric.com.ve\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"PQR - Erasmus Venezuela","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/erasmuselectric.com.ve\/en\/pqr\/","og_locale":"en_US","og_type":"article","og_title":"PQR","og_description":"formulario Peticiones, Quejas y Reclamos (PQR) Marco normativo Las Peticiones, Quejas y Reclamos (PQR) ser\u00e1n atendidas de acuerdo con las disposiciones legales aplicables.Para consultar la normativa relacionada con el Derecho Fundamental de Petici\u00f3n, puede consultar la Ley de Protecci\u00f3n al Consumidor y al Usuario en Justicia Venezuela. [Consultar la Ley de Protecci\u00f3n al Consumidor y [&hellip;]","og_url":"https:\/\/erasmuselectric.com.ve\/en\/pqr\/","og_site_name":"Erasmus Venezuela","article_modified_time":"2026-09-10T23:12:00+00:00","og_image":[{"width":1920,"height":840,"url":"https:\/\/erasmuselectric.com.ve\/wp-content\/uploads\/sites\/21\/2026\/07\/GRAFICO-PQRs-ERASMUS-S.A.S.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/erasmuselectric.com.ve\/pqr\/","url":"https:\/\/erasmuselectric.com.ve\/pqr\/","name":"PQR - Erasmus Venezuela","isPartOf":{"@id":"https:\/\/erasmuselectric.com.ve\/#website"},"primaryImageOfPage":{"@id":"https:\/\/erasmuselectric.com.ve\/pqr\/#primaryimage"},"image":{"@id":"https:\/\/erasmuselectric.com.ve\/pqr\/#primaryimage"},"thumbnailUrl":"https:\/\/erasmuselectric.com.ve\/wp-content\/uploads\/sites\/21\/2026\/07\/GRAFICO-PQRs-ERASMUS-S.A.S.png","datePublished":"2023-03-07T23:09:39+00:00","dateModified":"2026-09-10T23:12:00+00:00","breadcrumb":{"@id":"https:\/\/erasmuselectric.com.ve\/pqr\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/erasmuselectric.com.ve\/pqr\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/erasmuselectric.com.ve\/pqr\/#primaryimage","url":"https:\/\/erasmuselectric.com.ve\/wp-content\/uploads\/sites\/21\/2026\/07\/GRAFICO-PQRs-ERASMUS-S.A.S.png","contentUrl":"https:\/\/erasmuselectric.com.ve\/wp-content\/uploads\/sites\/21\/2026\/07\/GRAFICO-PQRs-ERASMUS-S.A.S.png"},{"@type":"BreadcrumbList","@id":"https:\/\/erasmuselectric.com.ve\/pqr\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/erasmuselectric.com.ve\/"},{"@type":"ListItem","position":2,"name":"PQR"}]},{"@type":"WebSite","@id":"https:\/\/erasmuselectric.com.ve\/#website","url":"https:\/\/erasmuselectric.com.ve\/","name":"Erasmus Venezuela","description":"Ofrecemos productos y servicios de excelencia para el Sector Industrial","publisher":{"@id":"https:\/\/erasmuselectric.com.ve\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/erasmuselectric.com.ve\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/erasmuselectric.com.ve\/#organization","name":"Erasmus Venezuela","url":"https:\/\/erasmuselectric.com.ve\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/erasmuselectric.com.ve\/#\/schema\/logo\/image\/","url":"https:\/\/erasmuselectric.com.ve\/wp-content\/uploads\/sites\/21\/2022\/09\/logo_erasmus_electric_PEQUE.png","contentUrl":"https:\/\/erasmuselectric.com.ve\/wp-content\/uploads\/sites\/21\/2022\/09\/logo_erasmus_electric_PEQUE.png","width":272,"height":70,"caption":"Erasmus Venezuela"},"image":{"@id":"https:\/\/erasmuselectric.com.ve\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/erasmuselectric.com.ve\/en\/wp-json\/wp\/v2\/pages\/94","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/erasmuselectric.com.ve\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/erasmuselectric.com.ve\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/erasmuselectric.com.ve\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/erasmuselectric.com.ve\/en\/wp-json\/wp\/v2\/comments?post=94"}],"version-history":[{"count":10,"href":"https:\/\/erasmuselectric.com.ve\/en\/wp-json\/wp\/v2\/pages\/94\/revisions"}],"predecessor-version":[{"id":10697,"href":"https:\/\/erasmuselectric.com.ve\/en\/wp-json\/wp\/v2\/pages\/94\/revisions\/10697"}],"wp:attachment":[{"href":"https:\/\/erasmuselectric.com.ve\/en\/wp-json\/wp\/v2\/media?parent=94"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}